Privacy Policy

1. Introduction

This Privacy Policy explains how OvenStage ("OvenStage," "we," "us," or "our") collects, uses, and shares information when you use our website, mobile app, and related services (the "Service").

By using the Service, you agree to this Privacy Policy. If you do not agree, do not use the Service.

2. Information we collect

We may collect the following categories of information:

• Account information: name, username, email, password (stored in hashed form), profile bio, avatar, banner, and seller address details if you choose to sell.
• Location information: ZIP codes, search radius, and coordinates used to show nearby listings.
• Content you provide: food listings, posts, photos, captions, prices, comments, and messages.
• Transaction information: orders, payment method selected, order status, and amounts. Card payments are processed by Stripe; we do not store full card numbers.
• Device and usage data: app interactions, IP address, browser or device type, and push notification tokens if you enable notifications.
• Support communications: information you send when contacting support.

3. How we use information

We use information to:

• Provide and improve the Service;
• Create and manage your account;
• Show listings, profiles, messages, and orders;
• Process optional payments through Stripe;
• Send notifications you enable;
• Respond to support requests;
• Enforce our Terms, prevent abuse, and comply with law;
• Analyze usage to improve features and reliability.

4. How we share information

OvenStage is a social marketplace. Information you choose to make public — such as your profile, listings, and posts — is visible to other users.

We share information with service providers who help us operate the Service, such as hosting providers and Stripe for payments. They may use data only to perform services for us.

We may disclose information if required by law, legal process, or to protect rights, safety, and security.

We do not sell your personal information.

5. Your choices

You can update much of your profile information in Settings. You may disable push notifications in your device settings.

You may request account deletion by contacting us at the email below. Some information may be retained as required by law or for legitimate business purposes such as fraud prevention.

6. Data retention

We retain information for as long as your account is active and as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.

7. Security

We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children's privacy

The Service is not intended for anyone under 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.

9. Third-party links and services

The Service may link to third-party sites or services (for example Stripe). Their privacy practices are governed by their own policies, not this one.

10. International users

If you access the Service from outside the United States, you understand that information may be processed and stored in the United States or other countries where we or our providers operate.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will revise the Last updated date when we do. Continued use after changes become effective means you accept the updated policy.

12. Contact us

Privacy questions or requests: support@ovenstage.com